FAQ & Site Info
FAQ
Under normal circumstances, all orders, excluding weekend orders, ship same day. We understand you want your order out quickly, therefor we strive to have every order that comes in that day, out the same day.
If you would like to check the status of your order, please email us at: 415Racewurkz@gmail.com
please include your order # along with contact info.
When an order has shipped, you will receive an email from the shipping courier with tracking info. Additionally the tracking # will be added directly to your method of payment.
You may also contact us for tracking updates.
We ship worldwide with multiple couriers. If your country is not in the dropdown menu of available countries that would mean the courier does not ship to that region. Please contact me for price quotes.
In the case of returning or exchanging the product, you must email us first to obtain a returned merchandise authorization (RMA) number. Customer will be responsible for paying all shipping & associated costs for sending the product back to us. The shipping that we initially charge is not refundable. All returns is subject to a 20% restocking fee and the returned product must be in unused, original condition. We will not take any returns or exchanges after 2 weeks from the date of sale. We reserve the right to reject any return or exchanges.
